Travel Case for Gua Sha & Rollers

Chill your mask in the fridge for 10–15 minutes (or the freezer for a deeper chill). Lie back and rest it over your eyes and face. Relax for 10–20 minutes and breathe. Rinse with water and pat dry after each use.

Shipping

We currently ship only within the United States (all 50 states) and do not offer international shipping at this time. Shipping is free on every order — no minimum required. This free-shipping offer covers delivery of your order to you; return shipping costs are covered separately (see our Refund Policy).

Orders are processed within 1–2 business days of your order date, then take another 5–8 business days to arrive by standard shipping — so, measuring from your order date, expect delivery in about 6–10 business days total (roughly 10–14 calendar days). "Business days" means Monday–Friday, excluding weekends and U.S. federal holidays, which is why the calendar-day range runs a bit longer. You'll receive a confirmation email with tracking information as soon as your order ships, and you can always check your order status on our Track Your Order page.

Our delivery guarantee: if your order hasn't arrived within 12 business days of your order date (a buffer beyond our normal 6–10 day window), contact us and we'll make it right — with a replacement or a full refund, no questions asked.

Returns

Not the right fit? You can request a return within 30 days of delivery. Reach out to us and we'll walk you through the next steps. See our full Refund Policy for eligibility and return shipping costs.

Questions?

Get in touch through our Contact page and we'll get back to you as soon as we can.

Is this real jade?

Yes — each mask is made from natural jade stone tiles, hand-set and bead-linked. Because it's a natural stone, color and veining vary slightly from mask to mask, which is part of what makes each one one-of-a-kind.

How does it work?

Jade naturally holds a cool temperature. Chilling the mask before use gives you a soothing, cooling sensation across the eyes and face — a simple few minutes of calm built into your routine.

How long should I use it for?

Most people rest with it on for 10–20 minutes. There's no need to leave it on longer than that.

Is it reusable?

Yes. Simply rinse with water and pat dry after each use. No disposable sheets, gels, or refills needed.

Will this permanently get rid of puffiness or wrinkles?

No product can promise that. What our mask offers is a cooling, relaxing sensation and a refreshed look and feel in the moment — think of it as a self-care ritual, not a medical treatment.

How should I store it?

Keep it in the fridge (or a cool, dry place) between uses, and avoid dropping it — natural stone can chip if handled roughly.

What's your return policy?

See our Shipping & Returns page for full details.